If you can’t find your answer below, please email us and we’ll be happy to assist.
Citizens
Can you include my city in the 321Fixed app?
We'd love to! We offer two different approaches to bring 321Fixed to your community:
- Official City Partnership
Your local government can directly collaborate with us. This involves:- Signing an official agreement
- Paying a licensing fee for the customized service
- Receiving full support for implementation
- Promoting the app to residents through official channels
- Community-Driven Initiative
Passionate citizens like you can spearhead the adoption of 321Fixed:- Become your city ambassador
- Form a dedicated volunteer group who will actively promote the app across the city, engaging with residents, organizing outreach events, and raise awareness through social media
- We provide the app free of charge to your community
- Your team acts as the liaison between citizens and local authorities:
- Collect reports submitted through the app
- File them with relevant city departments using established channels
- Update the app with issue statuses and resolutions
- Our team offers continuous support and guidance throughout the process
Can I install the app even if it's not available in my city?
Yes, the 321Fixed app it's publicly available on Play Store (Android devices) and soon on App Store (Apple devices). You may install it on your device and test it freely.
Can I make suggestions for improving the app?
We welcome your feedback and are grateful for engaged users like you. You can share your suggestions by using the contact form on our website or by navigating to My Account > Contact Us within the app.
Local authorities
Do you offer discounts?
In certain cases, yes. Our primary mission is to drive positive change, and not to maximize profits. If you're working with a limited budget or if our pricing plans don't quite fit your needs, please reach out to us. We're flexible and eager to hear your story, and we'll do our best to find a solution that works for you.
Can we try the 321Fixed app before signing the contract?
Absolutely, you can try our soulution for as long as you want! Simply reach out to us, and we'll set up a demo account for your city, allowing you to experience the app firsthand.